The Guest Assistance Program (GAP) is a part of the Department of Social Work that assists both adult and pediatric patients with navigation of non-medical needs they may face. Our dedicated social workers problem-solve, research community resources, and assist with the coordination of various needs that arise during medical treatment. We focus solely on barriers to care — things that would keep patients from maintaining treatment or appointments that would impact their health.

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The Guest Assistance Program (GAP) offers connection to several types of resources for our patients (all based on eligibility) for social needs related to medical care at University of Michigan Health:

Liaison with government and community organizations
Pharmacy assistance for prescriptions
Costs for medications, supplies and equipment
Lodging assistance
Meal assistance

Transportation assistance
Durable medical equipment/supplies
Parking
Food insecurity
Wigs/head coverings

Billing & Bill Payment

U-M Health offers premier care and excellent insurance/billing support. Reach out for help with your healthcare finances.

Financial Assistance

Explore MSupport for financial aid on necessary healthcare by U-M providers. Available to uninsured, underinsured MI residents based on eligibility.

Hospital Elder Life Program

Learn more about how HELP's work to maintain elder independence in hospitals, prevent delirium, and enhance patient satisfaction.

No One Dies Alone

Learn more about Michigan Medicine's NODA, ensuring no one dies alone by providing companion care to patients in their final hours.

Wig Bank

Learn more about the Wig Bank for patients undergoing treatment to get synthetic wigs or head coverings with personal fitting assistance.