Connected Care at Home

Once enrolled, you will need a web-enabled device, such as a smart phone, tablet, or laptop/desktop computer. You will not need to download an application or login to anything.

Once you start an automated chat, we’ll walk you through important, bite-sized information. We’ll also ask questions about how you’re doing. To answer, just click the blue buttons. We’ll review your answers to know if you need any extra help.

No. This is an automated, personalized chat. You’re not chatting with a person. All of your answers are sent back securely to your care team

Yes. Everything you share in your Connected Care at Home Chats is completely safe and secure. Only your care team will be able to see the information shared in your automated chats.

Yes. Just choose the answer you wish to change and you will be able to change your answer.

To change your settings and preferences, click the gear icon in the lower left of your screen.

Select “Notifications” to change your preferences (text or email) or update your contact information.

Contact your Primary Care Clinician to sign up.

Yes. If you were signed up by email, you can use the “Unsubscribe” link in the email.

If you were signed up by text, you can opt out in the chat itself by replying “Stop” to the text message. Or you can click the link to the digital conversation and click the gear icon in the lower left of your screen. Then click “Account” and move the slider from “On” to “Off.”

You've been selected to enroll in this program because your primary care team would like to monitor and help you manage your blood pressure until it is in a controlled state. The advantage of this program is that it allows you to easily report your blood pressure securely without having to call the clinic with status updates.

The automated chats let your care team check in with you by text or email to find out how you’re doing and be sure you have the support you need. Nurses will be monitoring your health and assist you should your health worsen. The Connected Care at Home Team works closely with your primary care doctor to ensure you remain healthy and happy in the comfort of your home.

Patients will not be charged to participate in Connected Care at Home at this time.

When the chat asks if you need a blood pressure cuff, you may purchase one at a local drug store or we can provide you with one if you indicate you need financial assistance. Our Help Desk will follow up with you to confirm shipping details.