Department of Social Work

female staffer speaks with another staffer

Support, Guidance & Counseling

The Department of Social Work supports and serves patients dealing with psychosocial concerns, bereavement, domestic violence and assault, diagnosis and illness.

Social Work Services

The Department of Social Work services include:

  • Counseling referrals 
  • Guidance on long- and short-term caregiver needs
  • Long-term discharge planning 
  • Housing concerns 
  • Advance Directive issues
  • Assistance in qualifying patients with emergency clothing, transportation, food and prescription needs

The Guest Assistance Program (GAP) is a part of the Department of Social work that assists both adult and pediatric patients with navigation of non-medical needs they may face. 

Learn more about the Guest Assistance Program.

Give to Social Work

Learn how to partner with us financially to support social work at Michigan Medicine.

Contact Us

Department of Social Work
Guest Assistance Program
University Hospital, Room 2B203
1500 East Medical Center Drive
Ann Arbor, MI 48109-5718

Monday - Friday, 9am - 4pm

Phone: 734-764-6893
Toll-Free: 800-888-9825

Related Patient Services

Guest Assistance Program (GAP)

GAP social workers problem-solve, research community resources, and assist with the coordination of various needs that arise during medical treatment.

Grief Support

Information to help you find important information about next steps and navigate through the hospital and community resources.

Counseling

Our skilled social workers are here to help with emotional or social difficulties related to a hospital stay, as well a variety of practical issues.

Our Mission

To promote the health and well-being of patients, families, and communities, across the lifespan. This will be accomplished in collaboration with our internal and external partners through clinical care, leadership, advocacy, teaching, education, research, and community services.

Our Vision

Best People
Recruitment and retention of a diverse staff, providing excellence in clinical practice, and employer of choice among social work professionals
Innovative Partnerships
Groundbreaking social work programs, collaborations and staffing models which optimize patient care
Rich Work Environment
A leadership structure and supervision model which supports continued professional growth and clinical development of all staff

Our Values

Shared with Social Work Profession
Diversity, Social Justice, Dignity & Worth, Importance of Human Relationships
Shared with Michigan Medicine
Trust, Integrity, Leadership, Competence, Efficiency

Guiding Principles

We share and advance professional social work values and practice through integration, collaboration and teamwork across our entire campus and into the community.

We are leaders in creating an environment that embraces the philosophy of Patient and Family-Centered Care including the core concepts of dignity and respect, communication, participation and collaboration.

We focus upon innovation that makes us leaders in clinical care, community involvement, education of trainees, and research.

We take care of our own staff, patients and families, and community. We promote a healthy, safe and satisfied workforce and strive to improve access to care for patients referred for all services.

We are leaders in advancing respect and appreciation for diversity in those we serve and throughout the organization. We believe that diversity of people and ideas are the means to innovation and improved health outcomes.

We consistently provide high quality service to patients, families, trainees, our community partners and other stakeholders.

We promote trust through respect for ourselves and all others. We advance integrity in all dimensions of service and effort across the health system. We honor confidentiality, comply with all Health System policies and procedures, state and federal laws and regulations. We uphold and model the NASW professional code of ethics.

Explore Clinical Units

Learn more about the programs, services and education and training related to each clinical unit.

  • Child & Family Life Program
  • ECMO at Michigan
  • Gifts of Art
  • Hospital Facilities & Operations
  • Infection Prevention & Epidemiology
  • Office of Patient Experience
  • Nursing at Michigan
  • Pharmacy
  • Physical & Occupational Therapy
  • Social Work
  • Speech-Language Pathology
  • Spiritual Care
  • Survival Flight