There are several organizations that have an established permanent connection to U-M Health, allowing patient images to be sent electronically on a routine basis.

If your organization already has this connection, please use this as the primary method to send images electronically.

• To check if your health system or clinic site is already connected to U-M Health to send images, click the Connected Sites button below. For the best process to send images through this connection, please contact your Radiology Department.

Connected Sites

• If your site is not listed on the Connected Sites page above, please contact U-M Health Radiology Customer Service to request a temporary connection link to send patient images. Connection links can be sent to you via email or fax number. 

An upload link can be sent to you via email so you can send your images to U-M Health. Please contact Radiology Customer Service to request a link.

To view step-by-step instructions for this process, see Detailed Upload Instructions below.

1. Notify your provider. Be sure to let your U-M Health provider know you are sending the images electronically so they can retrieve them. While your images will be secure in the cloud once you send them, they will not be monitored.

2. Get your images ready. To upload images to our system, they will need to be available on your computer. They can be on a CD, saved to your desktop, or in a folder you've created. Note where the images are located so you can find them when it is time to upload them. (Please note that images must be in the DICOM image format.)

3. Verify that you have an internet connection and check your browser. (Google Chrome or Microsoft Edge are preferred browsers for uploading images.)

4. Request a One-Time Upload Link: Contact Radiology Customer Service to request a one-time upload link. Radiology Customer Service is available 24/7 via the phone numbers below. 

• Phone (weekdays 6am - 6pm): 734-936-4516 x5

• Phone (after 6pm and weekends): 734-763-1800

Upload Images

1. Click on the link received via email or fax. 

2. Check the box to agree to the Terms of Use and Privacy Policy. Click continue. 

3. Enter your contact information, then click Next. 

4. Click on File or Folder. This will launch your computer's file browser. Select File if you are uploading a single exam or a ZIP file containing multiple exams or select Folder if there are multiple exams in one folder. 

5. Go to the location of your images on your computer, which you noted in Step 2 in the section above ("Get your images ready").

6. Select your image file(s), then click the "Upload" button.

7. Enter the patient information and exam information (if prompted). Then click Next. 

8. Review the list of exams to upload. Click Add More if there are additional exams or click Upload to proceed. 

9. Complete the upload. A progress bar will let you know when your images have been 100% uploaded. Once you are finished, click on "Log out."