Discrimination is Against the Law
Michigan Medicine complies with applicable civil rights laws and does not discriminate on the basis of, or exclude people or treat them differently because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, pregnancy or related conditions, disability, religion, height, weight, veteran status, or association.
Michigan Medicine Interpreter Services Program
Michigan Medicine provides individuals with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats (large print, audio, accessible electronic formats, and other formats).
Michigan Medicine provides free language services to people whose primary language is not English, such as:
- Qualified language interpreters; and
- Information written in other languages.
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Interpreter Services at 734-936-7021.
How to File a Grievance
If you believe that Michigan Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, or related conditions, disability, religion, height, weight, veteran status, or association, you can file a grievance with:
Michigan Medicine Patient Civil Rights Coordinator
2901 Hubbard
Ann Arbor, Michigan 48109-2435
Phone (734) 936-6439; Fax (734) 347-0696
Email: [email protected]
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. This can be done electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F,
HHH Building Washington, DC 20201
1-800-368-1019; 800-537-7607 (TDD)
Complaint forms
This notice is available at Michigan Medicine’s website.