Healthcare Equity Consult Service

The Healthcare Equity Consult Service (HECS) will support all patients and families who believe that their care may have been affected by bias, inequities, or perceived discrimination of any kind. This service is available to all inpatients in the University Hospital, Frankel Cardiovascular Center, and Mott Children’s and Von Voigtlander Women’s Hospitals. Additionally, the HECS is available to pediatrics and patients with a Family Medicine provider at the Ypsilanti Health Center through a new, pilot program. A member of the consult team will speak with you and talk to you about your concerns. If needed, they will offer alternate solutions or recommendations. 

The team will also connect with your clinical care team (doctors, nurses, therapists) to make changes. Click here to view a PDF icon PDF about the Healthcare Equity Consult Service (HECS).

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Ypsilanti Health Center – Begins November 18: The Healthcare Equity Consult Service (HECS) is expanding its services to ambulatory care at the Ypsilanti Health Center, now supporting patients in Family Medicine and Pediatrics. This expansion ensures that patients, family members, and clinical care team members have more accessible ways to address and discuss concerns related to bias in clinical care access and delivery.

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