Connected Care at Home

Connected Care at Home is designed to engage and coach you in your care and prepare you to independently manage your health after you have completed the program. 

We are currently offering this program through our diabetes and hypertension clinics. Enrollment in Connected Care at Home will be recommended to you by your care team if you are determined to be someone who can benefit from this program.

If you’ve been selected to enroll in this program it is because your doctor would like to track how well you’re doing while you are home. The advantage of this program is that it allows you to easily report your blood sugar or blood pressure without having to call the clinic with status updates, and your care team will be able to see how well you're doing over time.

Michigan Medicine Phone Connected Care

What are Connected Care at Home automated chats?

Connected Care at Home automated chats are an easy way to stay in touch with your Care Team.

The automated chats let us check in with you by text or email to find out how you’re doing and be sure you have the support you need.

What will we chat about?

The automated chats will help us share information and ask questions to:

  • Help you stay on track with your care
  • Find out if you need help or are having any problems
  • Support you with tips and resources in your self-care journey

How often will we chat?

We’ll start by reaching out to you weekly. After 1 month you will be given the option to change your communication settings to bi-weekly if desired. And if you’d like to check in between chats, you can do that too. You will maintain enrollment into the Connected Care at Home program for one year unless otherwise specified. 

How long is the program?

For those invited into the program, you will receive automated chats for one year unless otherwise specified. At 1 year you will be asked if you want to continue the program, if so, you will be enrolled until you choose to unenroll.

Connected Care at Home Team

Your answers are sent securely back to your Care Team at University of Michigan Health. That way, we can reach out if you need it. Nurses will be monitoring your health and assist you should your health worsen. The Connected Care at Home Team works closely with your primary care doctor to ensure you remain healthy and happy in the comfort of your home.

It’s easy to get started! Once enrolled, you’ll receive a text message from us. Simply click the link to get started with your personalized chat.

Questions and Answers About Connected Care at Home

For additional questions or problems with your automated chat, please contact your clinic.