Billing & Bill Payment
University of Michigan Health is committed to providing outstanding service concerning insurance and patient billing as well as the highest quality health care.
You can pay your bill online via the MyUofMHealth.org patient portal or by mail, and our team is available to assist you with all financial aspects of your care.
Questions About Billing?
For questions about billing and insurance, contact Patient Financial Experience.
Looking for your account number? View our sample bill for reference:
Contact Us
Monday - Friday, 8 am - 4 pm
Pay Your Bill
Pay Online
To pay your bill online, or to sign up for a patient portal account, go to the MyUofMHealth patient portal home page. Once you are signed in, select the Billing & Insurance tab.
In addition, our portal Guest Pay feature allows spouses, family members and others to make payments online on behalf of patients. To learn more about Guest Pay, visit our patient portal website.
You can also make payments to your account using our University of Michigan Health MyChart mobile app.
Pay By Mail
University of Michigan Health
Patient Customer Services
Dept: CH14410
Palatine, Illinois 60055-4410
Pay By Text
For your convenience, you can now pay your bill via text, after you opt in to our text message program:
To opt in through MyUofMHealth Patient Portal:
- Log in to MyUofMHealth Patient Portal and navigate to Communication Preferences.
- Update Communication Preferences to align with how you would like to receive notifications.
- Ensure a valid mobile phone number is entered in the Mobile Phone field.
To opt in through text:
Text START to 46896 to receive text messages related to your relationship with University of Michigan Health, including updates related to your visits, MyUofMHealth Patient Portal account, one-time passcode, billing notifications, prescription reminders, and care management.
Text messages will be sent from the phone number above. Message and data rates may apply. Message frequency may vary. For help text HELP and text STOP to opt out of notifications from a specific short code. Please review terms and conditions and privacy policy below.
Questions About the Patient Portal?
Monday - Friday, 7 am - 7 pm
Saturday, 8 am - 1 pm
No Surprises Act
The No Surprises Act (NSA), effective January 2022, established federal protections against surprise medical bills. Visit our No Surprises Act page for detailed information.
More Resources
Financial Assistance
Learn about eligibility for MSupport, U-M Health's financial assistance program.
Accepted Insurance
U-M Health participates with most health insurance plans. You can view a list here.
Paperless Billing
Paperless billing is a secure way for patients to view and pay bills from any of our hospitals and health centers online. You can also track your health care expenses conveniently without the environmental waste, clutter and inconvenience of mailed statements.
If you have a registered MyUofMHealth account, you will no longer receive paper statements in the mail, unless you’ve already updated your account settings to continue receiving paper statements. If you would like to receive paper statements, you must opt-out of paperless billing. Log into your MyUofMHealth account, select “Billing” from the menu, and select the message about cancelling paperless billing from the bottom of the “Account Summary” page.
Financial Counselors
University of Michigan Health's policy supports medically necessary health care for all people, regardless of their ability to pay. Whether you are insured or uninsured, our Patient Financial Counselors can explore options that may be available to you, including our Financial Assistance Program, MSupport. Contact a Patient Financial Counselor by phone at 877-326-9155 between 8 am and 4 pm Monday-Friday, or by email at [email protected]. Visit our Financial Assistance page for more information about MSupport.
All patients are responsible for balances due on their accounts, and payment is due upon receipt of the bill. University of Michigan Health employs third-party collection agencies to help us resolve unpaid balances.