Patient Rights

Medical interpreters at Michigan Medicine Hospitals and Health Centers foster patient-centered care by delivering high quality, compassionate interpreting services in a timely and professional manner.

Patients have the right to a professional medical interpreter 24/7, at no charge.

Michigan Medicine provides trained professional medical interpreters for the patients who are Deaf, Deaf/Blind, or Hard of Hearing, or who are Limited English Proficient (LEP). Services are available, 24/7 in accordance with federal and state law and with regulatory requirements. Michigan Medicine also provides over-the-phone interpretation services when in-person medical interpreters are unavailable.

At Michigan Medicine, interpretation services are provided:

  • In-person
  • Over-the-phone
  • Via video

American Sign Language (ASL) interpreters and other services for patients who are Deaf, Deaf/Blind, or Hard of Hearing are available free of charge, to ensure effective communication between staff, patients and patients’ families.

Patient Rights

العربية (Arabic) Shqip (Albanian) বাংলা (Bengali) 中文 (Chinese)
English فارسی (Farsi) Français (French) Deutsch (German)
हिंदी (Hindi) Italiano (Italian) 日本語 (Japanese) 한국어 (Korean)
Polski (Polish) Русский (Russian) Hrvatski/Srpski (Serbo-Croatian) Español (Spanish)
ܣܘܼܪܸܬ݂ (Assyrian) Tagalog (Tagalog) Tiếng Việt (Vietnamese)  

 

Patient Responsibilities

العربية (Arabic) Shqip (Albanian) বাংলা (Bengali) 中文 (Chinese)
English فارسی (Farsi) Français (French) Deutsch (German)
हिंदी (Hindi) Italiano (Italian) 日本語 (Japanese) 한국어 (Korean)
Polski (Polish) Русский (Russian) Serbo-Croatian Español (Spanish)
ܣܘܼܪܸܬ݂ (Assyrian) Tagalog (Tagalog) Tiếng Việt (Vietnamese)  

 

Contact

Interpreter Services at Michigan Medicine 2025 Traverwood Drive, Suite A4
Ann Arbor, MI 48105
(734) 936-7021
[email protected]

www.med.umich.edu/interpreter

Administration office hours of operation are 7:30 a.m. to 6 p.m. Monday through Friday.