External Access Resources

This site is intended as a resource for current health care providers and facilities outside of the University of Michigan Health System with remote access to the UMHS EHR (MiChart). 

Contact for Questions or Assistance Request:

  • Requesting a new site, questions about documentation, or technical assistance/Password Reset: Health Information Exchange Help Desk 734-615-0872 Option 2 or dedicated fax 734-232-1230.
  • Questions or concerns regarding access: Shannon Bellers, Michigan Medicine Revenue Cycle Mid Service (Health Information Management) – Health Information Exchange & Compliance 734-763-7743 direct office line.

Forms

  1. Organization Access Agreement
  2. Account User “HIPAA in a Nutshell”
  3. Account User “Confidentiality”
  4. Patient Authorization to Allow Electronic Access to UMHS EHR

 

Tips & Tricks for Navigating MiChart

If you have any questions related to the below listed items please contact Shannon Bellers

  1. Creating Patient List
  2. Using the In-Basket Messaging
  3. Navigating the Chart Review Tabs
  4. Using the Filter functions within Chart Review
  5. Reviewing historical patient records through CareWeb Chart tab

 

Access Tools for Coordinators

  1. UMHS ID & Password Instructions for New/Added Account Users
  2. Password Re-Set Instructions for Existing Account Users
  3. Installation of VPN and Citrix
  4. Remote Access to MiChart

 

Provider Portal

  1. Future access through “Provider Portal” ECL (EpicCare Link) Pilot Phase I
  1. Previous “view-only” account users are now able to access the UMHS EHR records through the “Provider Portal” secure web portal website.  A user's Level 2 name/password credentials are used for access login.
  2. Phase II coming Spring 2015 to expand Provider Portal enrollment to UMHS referring physicians!