Spotlight: Visitor Restrictions and Safety Measures
Visitor Restrictions and Safety Measures: For the safety of our patients and staff, temporary visitor restrictions are in place at all of our hospitals and health centers. Please review our current visitor policy for the latest details on visitor restrictions, and learn about other safety measures in place at our clinics to protect our patients.
Touchless Check-in Experience
Skip the check-in line at your next appointment with our convenient eCheck-In and Mobile Arrival service.
Our eCheck-In service lets you update your personal and health information, and answer health questionnaires prior to arriving at your appointment.
How does eCheck-In work?
- An eCheck-In text message will be sent to the mobile phone number listed in your chart three days prior to your scheduled appointment. (If you have opted in to receive eCheck-In and Mobile Arrival emails, you will receive an email as well.)
- Locate the text message or the email and click the eCheck-In link.
- Enter your zip code and date of birth, or log in using your MyUofMHealth username and password. Note: You may be asked to complete 2-factor authentication.
- You then will have the opportunity to update information or complete questionnaire needed for your appointment.
- You can complete the eCheck-In process up to three days prior to your visit. We suggest starting at least one hour before traveling to your appointment to give yourself enough time to gather information and complete all steps.
How does Mobile Arrival work?
Please note that you must have completed the eCheck-In process for your appointment in order for the mobile arrival service to work properly.
- A Mobile Arrival text message will be sent to the mobile phone number listed in your chart 15 minutes prior to your scheduled appointment time. (If you have opted in to receive eCheck-In and Mobile Arrival emails, you will receive an email as well.)
- Locate the text message or the email and click the self-arrival link.
- Enter your zip code and date of birth, or log in using your MyUofMHealth username and password. Note: You may be asked to complete 2-factor authentication.
- Click the “I’m here” button and follow any additional instructions.
Traditional Check-In Still Available
Traditional on-site check-in services remain available if you do not have a mobile device available to use.